COVID19 Response

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Modesto Area Express (MAX) is pleased to share its 10-Step Plan to keep riders safe on fixed routes, commuter express routes, and Modesto Area Dial-A-Ride (MADAR) services during the COVID-19 pandemic.  This is a plan that looks to the future while keeping our community front and center as the reason why MAX drivers get behind the wheel everyday.

  1. March
  2. April
  3. May
  4. June
  5. July
  6. August
  7. September
  • March 11, 2020

The World Health Organization (WHO) declares COVID-19 a pandemic.  The MAX transit team creates and promotes material to educate riders about the Center for Disease Control's (CDC) COVID-19 information and prevention recommendations.  MAX also increases daily bus cleanings and adds more frequent disinfecting of high-use areas.

  • March 19, 2020

Governor Gavin Newsom declares a statewide shelter-in-place order.  MAX establishes and promotes its Essential Travel and Social Distancing Policy.

  • March 26, 2020

To encourage residents to stay home, MAX informs riders of a planned schedule reduction.  This schedule continues to provide residents access to supplies and essential service workers access to employment. No reductions are made to Modesto Area Dial-A-Ride (MADAR).  In fact, MADAR begins allowing senior riders to book all non-medical essential travel in advance and temporarily removes the restriction that limits seniors to only same-say, space-available bookings. When possible, MADAR transports each passenger separately.  This is done to ensure seniors and disabled persons have safe access to supplies.


Learn more about Modesto Area Max (MAX) Heroes and Modesto Area Dial-A-Ride (MADAR) Drivers of the Month here.

Modesto Area Express Bus
Rider Testimonials Graphic
Woman Stepping Off Bus

I rely on MAX for transportation and have really needed the services during the pandemic. As an essential service provider, I had to work during stay-at-home orders and MAX was how I got there and back. I’ve always felt safe on the bus because I know MAX cleans and sanitizes them constantly. I have been able to save so much money because of the free fares MAX has provided and that has helped my family so much during this difficult time

-MAX Rider Rosalee Holguin

Woman Stepping Off Bus

The MAX COVID-19 response has helped me on a personal level. Because of the pandemic, I didn’t take summer classes and was not eligible for the Modesto Junior College student free fare program, so I am very thankful that MAX has made the bus free for everyone. It has been a big help to me financially. Even for the short time that MAX scaled service back, I was still able to ride the bus to work as an essential service provider. Also, I am impressed with how clean MAX is keeping the buses and appreciate the face mask requirement because sometimes people forget to cover their mouth and nose when they sneeze or cough.

                      -MAX Rider Jennifer Olson