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Modesto Area MAX (MAX) is using hospital-grade disinfectant in stations and on-board buses. Buses are wiped down while at the Transit Center during the day, and a thorough cleaning is conducted every night. Station touchpoints are wiped down multiple times each day.
All Modesto Area Express (MAX) and Modesto Area Dial-A-Ride (MADAR) drivers and staff have masks available by request for those who need one to ride. MAX also encourages riders to create face coverings using recommendations from the Center for Disease Control (CDC). www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html
The Americans with Disabilities Act (ADA) protects individuals who are unable to wear a mask or facial covering due to a medical condition. If everyone that can wear a mask does, it will protect the most vulnerable among us who are unable to do so
Modesto Area Express (MAX) offers contactless payments onboard the buses. Riders are encouraged to get the Token Transit smartphone app to purchase and use fares on board. This will reduce lines at customer service and reduce customer touchpoints at the farebox. The Modesto myStop, Modesto Area Express (MAX) smartphone app allows riders to check the number of riders currently on board. If a bus is getting crowded, passengers can choose to take a different route or wait for the next bus to maintain safe social distances.
Modesto Area Express (MAX) requires face coverings at all time for all riders ages 13 and older. Consistent with state order, children aged 12 and younger are not required to wear face coverings and children aged 2 or younger should not wear one because of the risk of suffocation.
Modesto Area Express (MAX) will continue to explore new technologies used by transit systems across the world in response to the pandemic. For example, Modesto Area Express (MAX) is evaluating air filtration systems that clean the air on board and hand sanitizing stations onboard all vehicles.
Modesto Area Express (MAX) and Modesto Area Dial-A-Ride (MADAR) have a staff of Customer Service representatives who have the tools available to answer rider questions, record complaints or concerns about COVID-19 precautions, and even forward recommendations to Transit Managers. Call (209) 552-2470.
On June 18, the California Department of Public Health, by orders of Governor Newsom, mandated that individuals must wear a mask or face covering while “Waiting for or riding on public transportation or paratransit or while in a taxi, private car service, or ride-sharing vehicle…” Gov. Newsom has broad authority under the California Emergency Services Act to issue health mandates during a pandemic.
Become certified to ride Dial-A-Ride at the Stanislaus Eligibility Center. Call to schedule an appointment at 209-232-5092. View the eligibility requirements online.
For additional information or an application, please call 209-527-4900.
In addition to Modesto Area Express (MAX), the City of Modesto provides a specialized transportation service seven days a week, every day of the year, for persons with disabilities, and people 65 and older. The general public may also ride at specific times. For additional information or an application, please call 209-527-4900. The Dial-A-Ride Consumer Guide (PDF) gives you detailed information about Dial-A-Ride.
(priority is given to ADA certified riders):
Monday - Friday
4:45 a.m. - 11:00 p.m.(last pickup window 9:30 p.m. - 10:00 p.m.)
7:15 a.m. - 9 p.m.(last pickup window 7:30 p.m. - 8:00 p.m.)
8:00 a.m. - 8:15 p.m.(last pickup window 6:45 p.m. - 7:15 p.m.)
Cash Fare - $3*
Ten-ride ticket book - $30*
(Children under 5 ride free when accompanied by a parent or guardian)
Fares paid by passengers covers only 10% of the cost of the Dial-A-Ride (DAR) system.
* Please have exact fare as drivers do not carry change.
MAX buses only stop at locations marked with a bench, shelter and / or sign. Use our Trip Planner or call 209-521-1274 before riding to find out where you can catch the bus in your area.
When at a marked stop, stand near the sign so the driver knows that you want to ride. The driver may not stop for you if it doesn't look like you want to ride. Back away from the curb as the bus approaches to avoid the mirror on the side of the bus.
Each Modesto Area Express (MAX) route is wheelchair accessible. All MAX buses begin each day with working wheelchair lifts; however, lifts are susceptible to unpredictable breakdowns during operation. All wheelchairs must be secured with tie-down straps while in the bus. View details about MAX's Tiedown Policy (PDF).
Use your bike in combination with Modesto Area Express (MAX) to make your travel even more convenient! All MAX buses are now equipped with bike racks. Our bike racks accommodate 2 bikes at a time, and are designed to keep your bike away from the bus and other bikes. It's easy and convenient, loading takes less than 20 seconds.
No additional fare is required when using the bike racks, so whether you're on your way to work, school, or play, bring your bike along for the ride. For more information, see our Bike-N-Bus page.
When boarding Modesto Area Express (MAX), please have your pass, ticket or transfer ticket from other systems ready to give to the driver. When you are paying cash, please have exact change ready to deposit in the fare box. Remember, the driver does not carry change.
One block before your stop, pull the cord over the window or push the yellow tape strip. The driver will then stop the bus as close to the next marked bus stop as can be done safely. Please exit through the rear door so that boarding passengers may enter through the front door.
Modesto Area Express (MAX) to MAX bus transfers have been eliminated. Passengers must pay a fare or show a pass each time they board a bus. View connection and transfer information to get more information regarding the options available to you.
A transfer fee of 25 cents is available for those passengers desiring to transfer between Modesto Area Express (MAX) and Stanislaus Regional Transit (StaRT). You must request your transfer from your driver when you pay your fare or purchase your day pass.
Planning a trip on Modesto Area Express (MAX)? If you need assistance planning a trip on, or if you have any questions about MAX, please call 209-521-1274 and we'll help. You can also use our Trip Planner powered by Google.
Field trips are welcome on our routes. Please call 209-521-1274 for information.
View a diagram describing the symbols on transit maps.
View a diagram describing transit schedule use.
Review the Staff Directory listing for MAX departments and services.
Additional information is available by calling: 209-521-1274 (Voice or TDD)
Voice or TDD Information is available during the following hours:
In-person Information is available during the following hours:
View a listing of the Modesto Area Express operation hours.
Certain seats on the bus are designated as priority seating for passengers with disabilities and seniors. The bus operator may request an ambulatory passenger occupying priority seating to move if a passenger with disabilities or a senior boards. Your cooperation in honoring such requests is appreciated.
When boarding Modesto Area Express (MAX), please have your pass, ticket or transfer ticket ready to give to the driver. When you are paying cash, please have exact change ready to deposit in the fare box. Remember, the driver does not carry change.
MAX provides direct service between Modesto and the Altamont Commuter Express (ACE) train station in Lathrop, and between Modesto and the Pleasanton/Dublin BART station. More information on Purchasing Passes and Tickets is available on our website. For additional information please call 209-521-1274.
Please be aware of the rules of conduct when riding the bus. For additional information on the Modesto Area Express (MAX) Passenger Conduct Policy (PDF), please contact the MAX office at:1001 9th StreetModesto, CA 95354Phone: 209-521-1274
Please review the Bulky Item Policy (PDF). For additional information on the Modesto Area Express (MAX) Bulky Item Policy, please contact the MAX office at:1001 9th StreetModesto, CA 95354Phone: 209-521-1274
Evening and additional Sunday transit service is available to the general public on the City's Dial-A-Ride system. Evening service for the general public on Dial-A-Ride is available between 6 and 11 p.m. Monday through Friday. Sunday service for the general public on Dial-A-Ride is available between 8 a.m. and 6 p.m. Please call 209-527-4900 for further details.
Times shown on the schedules pages are approximate due to varying traffic, weather and other conditions.
Modesto Area Express (MAX) is committed to a policy of non-discrimination in program services pursuant to the requirements of Title VI of the Civil Rights Act of 1964. Any person who believes that he or she has been subjected to discrimination under Title VI on the basis of race, color or national origin may file a complaint with MAX.
For additional information, please visit our Non-Discrimination Statement pages which are available in English and Spanish.
Notices about bus system changes are posted on the panel behind the driver. Read them regularly so you won't miss the bus.
You are responsible for keeping your phone charged while using your mobile ticket or pass. Refunds will not be issued if your phone’s battery dies while your mobile ticket or pass is active.
An internet connection is required in order to purchase your mobile ticket or pass. An internet connection is also required to use your mobile ticket or pass for the first time, and to refresh once each day if your mobile ticket or pass is active for multiple days (e.g. 31 day pass).
Your mobile tickets or passes and payment information are linked to the account associated with your phone number. They are not linked to your physical phone. Logging in with your phone number on a new device will restore your previous mobile ticket or pass and payment information.
Should you experience any technical issues with the app, please contact Token Transit by email, calling 415-91-TOKEN (86536) or by using the “contact us” section of the app, under account settings which will have Token Transit email and phone number.
Active mobile tickets or passes will be displayed under “passes in use,” which immediately appears when the Token Transit app is opened. They display a “time left” section with time remaining until the mobile ticket or pass expires.
Yes, you can view a log of your past actions by going to your Account Settings and selecting “History.” There will be a new entry every time you use a mobile ticket or pass.
Yes, but in order to do so, you will need to make sure that you include your email address when you register for your Token Transit account. Receipts will be sent to the email address associated with your Token Transit account.
The City of Modesto and Modesto Area Express transit service have partnered with Token Transit to provide online payment services for mobile tickets or passes. Token Transit is required, by formal agreement, to handle credit card data securely and in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
For more information or questions regarding how the data is used, please Contact Token Transit.
The only forms of payment accepted by Token Transit for mobile tickets or passes are credit, debit or a prepaid debit card. You may also be sent a mobile pass or ticket purchased by someone else using your phone number.
Note: All paper tickets or passes purchased in person outside of the Token Transit application will need to be swiped in the fare box when boarding the bus.
Once activated, digital tickets or passes are not transferable or replaceable. All sales are final.
However, if you experience technical issues, please contact Token Transit, by email, calling 415-91-TOKEN (86536) or by using the “contact us” section of the app, under account settings which will have Token Transit email and phone number.
Yes, you can purchase and send a mobile ticket or pass to someone else's Token Transit account on the Token Transit Send a Pass web page.
The City contracts with private firms to provide drivers, driver supervision and customer service for both Modesto Area Express (MAX) and Modesto Area Dial-a-Ride. Drivers receive extensive classroom and behind the wheel training before transporting any passengers for MAX or DAR. Please call 209-577-5295 for more information.
MAX uses either a 35 foot or 40 foot bus on a route dependent upon the maximum number of passengers expected to be on the bus at any time during the course of the day to avoid the need to add large numbers of supplemental buses to accommodate maximum ridership. The City selected these 2 bus sizes after years of experimentation. Having only 2 sizes in the fleet reduces the cost of parts inventory, special diagnostic equipment, driver and mechanic training, and increases repair efficiency.Labor expenses make up the majority of the cost of operating a bus so very little depends on the size of the bus. Operating additional buses to meet maximum ridership demand is extremely expensive and is avoided as much as possible. Please call 209-577-5295 for more information.
For a variety of reasons ridership on weekends is much lower than weekdays. To maintain an efficient system in spite of reduced ridership, routes and schedules must be pared back. Consequently, though Saturday routes are the same as weekday routes they don't operate as frequently to maintain efficiency standards. To maximize efficiency on Sundays, some routes don't run at all or are a combination of the highest ridership segments of multiple routes. Please call 209-577-5295 for more information.
MAX provides that information in several different ways. You can obtain that information by using the Easy Rider Trip Planner located on the MAX website. Information for hundreds of selected stops is provided on printed schedules, and on the MAX website. Finally, located on each bus stop sign post are the approximate departure times for each route serving that stop. For more information, please visit the Routes & Schedules page.
MAX makes a concerted effort to ensure that all buses run according to published schedules; however, buses will occasionally be late due to circumstances beyond our control. Delays due to unusual traffic congestion and traffic accidents are the main culprits but delays due to mechanical and passenger issues are also contributing factors. Please call 209-577-5295 for more information.
Bus information is available on the Rider Tools page.
Fare information is available on the Fares page.
Bike-N-Bus information is available on the System Info page.
The Easy Rider Trip Planner includes information from all transit systems in Stanislaus County. Just type in the beginning and ending points of your trip and it will tell you exactly which routes to use within each city you will be traveling. It gives detailed instructions on where to board each individual bus you will need to ride, regardless of the community in which you begin and end your trip. Use the Easy Rider Trip Planner.
Monthly pass information is available on the Fares page.